What if the most important career advice you get this year comes from an ex-investment banker? 🤔

That’s exactly what happened when Florian sat down with the incredible Chin Fen Eu, CEO of Frasers Hospitality, for a LIVE Podcast at International Hospitality Investment Forum (IHIF EMEA)’s Under 30s Hangout.

Eu Chin Fen didn’t come from a traditional hotel background, and that’s exactly why her take on how to win in this industry is a highlight.

Here’s a taste of the wisdom she dropped:

Connect the dots (all of them)

Your job isn’t just your department. From the Front Desk to the P&L, understand how the whole thing works. Know which line item your role impacts. That’s your superpower.

AI can’t replace your judgment

So, stop panicking about robots taking over! Tech is just a tool. Your real, irreplaceable value comes from your experience and the judgment calls you make. AI can’t do that for you.

Authenticity is non-negotiable

The most important leadership skill? Being a real human. Especially in a crisis, being vulnerable and finding the “path of truth” is what actually inspires people. Forget the old-school playbook.

In case you missed this career masterclass, the full episode is live now!