Smack Team

Hubert Viriot - Preview Podcast guest

HUBERT VIRIOT

HUBERT VIRIOT CEO – YOTEL From Gatwick Airport to the world: A success story Yes, you can do things differently! Even in hotel business.  Listen to 2024’s first Smack episode and learn from YOTEL CEO Hubert Viriot how the brand has established a new status quo in the travel business over the past decade. YOTEL …

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Gabriela Schmidle - Preview Podcast guest

GABRIELA SCHMIDLE

GABRIELA SCHMIDLE Founder & CEO – Marketing Tourism Synergy Vienna The mystery of Christmas Markets & mulled wine maneuvers Winter Wonderland Vibes coming your way!    Gabriela Schmidle, Founder and CEO of MTS Wien (Marketing Tourism Synergy Vienna) and organizer of the Schloss Schönbrunn Christmas Market in Vienna, joined Pat for a jolly chat about the …

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Portrait of Thomas Goval at Bürgenstock Hotels & Resort for HoH

THOMAS GOVAL

Hello, my name is Thomas Goval, I am the Acting General Manager at Bürgenstock Hotels & Resort.

Bürgenstock Hotels & Resort in a nutshell … it’s more than a hotel. It’s a destination. Officially composed of four hotel buildings, 10 restaurants and bars, two spas, three tennis courts, one golf course, about 30 conference rooms, the highest outdoor lift in Europe, and a funicular that allows you to reach the hotels. It’s 60 hectares of land between Lake Lucerne and the Alps, 383 rooms plus 67 residences and villas, and about 700 team members. The Bürgenstock Resort is very unique. That’s how I would describe it.

Dr. Ellen Madeker - Preview Podcast guest

DR. ELLEN MADEKER

Dr. Ellen Madeker Head of Public Policy DACH & CEE – Airbnb Balancing acts: tourism regulations, politics & female leadership What happens when Airbnb meets hotel management? Well, confessions were made by Dr. Ellen Madeker Head of Public Policy for Germany, Austria, Switzerland (DACH) & Central and Eastern Europe (CEE) at Airbnb and Phil during …

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Portrait of Mark McCulloch - Podcast guest at SMACK

MARK MCCULLOC

MARK Mcculloch Founder, Campaign Director, CEO – Hospitality Rising UK & Super Sonic Marketing Attention please: “Hospitality Rising” That’s the title of Mark McCulloch’s campaign, which is addressing the painful topic of staff shortage in the UK hospitality scene in an unseen way. And one thing is for sure: This is a game-changer in how employment …

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Square Portrait of Emma Banks - Podcast guest at SMACK

EMMA BANKS

EMMA BANKS VP F&B Strategy & Development Europe, Middle East & America – Hilton Emma Banks Vice President, F&B Strategy & Development Europe, Middle East, and Africa at Hilton joined us for an episode of  SMACK’ podcast at the recent Future Hospitality Summit in Abu Dhabi, hosted by The Bench, to tell us her story. …

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Portrait of Robin Hagedoorn from Bunk Hotels posing for HoH

ROBIN HAGEDOORN

Hi, I am Robin Hagedoorn, the founder and owner of Bunk.

Currently, I’m working on a new project in Rotterdam, where we are in the process of converting a new church into a Bunk hotel. I am also involved in two projects in Curacao and some other consultancy “schemes,” helping other real estate developers. I love giving new purpose to old, monumental buildings. It runs in the family.

Dr. Jeffrey O - Preview Podcast guest at Smack

DR. JEFFREY O

Dr. Jeffrey O President – International Hospitality Institute Chairman – St. Justine Do you ever run out of battery? This man surely doesn’t! We are proud to welcome Dr. Jeffrey O Chairman of the Directors Board at St. Justine, President of the International Hospitality Institute, coach, mentor, writer, and simply put one of the most …

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Portrait of Patricia Plesner from Ecohotels posing for HoH

PATRICIA PLESNER

Hi, my name is Patricia Plesner. I am the CEO of EcoHotels.com.

I’ve always been fascinated by how tech and the environment can go hand in hand. I have an aunt and uncle who work in the hotel industry. They run a small hotel chain of eco-certified boutique hotels, Guldsmeden Hotels, primarily based in Copenhagen. I’ve heard all these stories, about guest experiences and how to sell the rooms, but it wasn’t until 2020 I really got into the industry. That was when we started Ecohotels.com.

Portrait of podcast guest John Langford, the COO of Anschutz Entertainment Group

JOHN LANGFORD

John Langford COO Anschutz Entertainment Group Have you ever been to a large arena and thought to yourself, “Damn – this place is huge.”?!  John Langford, the COO of Anschutz Entertainment Group for Europe, knows all about that feeling as he is responsible for the operations of some of the largest arenas in Europe, including …

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