Management

Portrait of Thomas Goval at Bürgenstock Hotels & Resort for HoH

THOMAS GOVAL

Hello, my name is Thomas Goval, I am the Acting General Manager at Bürgenstock Hotels & Resort.

Bürgenstock Hotels & Resort in a nutshell … it’s more than a hotel. It’s a destination. Officially composed of four hotel buildings, 10 restaurants and bars, two spas, three tennis courts, one golf course, about 30 conference rooms, the highest outdoor lift in Europe, and a funicular that allows you to reach the hotels. It’s 60 hectares of land between Lake Lucerne and the Alps, 383 rooms plus 67 residences and villas, and about 700 team members. The Bürgenstock Resort is very unique. That’s how I would describe it.

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Dr. Ellen Madeker - Preview Podcast guest

DR. ELLEN MADEKER

Dr. Ellen Madeker Head of Public Policy DACH & CEE – Airbnb Balancing acts: tourism regulations, politics & female leadership What happens when Airbnb meets hotel management? Well, confessions were made by Dr. Ellen Madeker Head of Public Policy for Germany, Austria, Switzerland (DACH) & Central and Eastern Europe (CEE) at Airbnb and Phil during

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Dr. Jeffrey O - Preview Podcast guest at Smack

DR. JEFFREY O

Dr. Jeffrey O President – International Hospitality Institute Chairman – St. Justine Do you ever run out of battery? This man surely doesn’t! We are proud to welcome Dr. Jeffrey O Chairman of the Directors Board at St. Justine, President of the International Hospitality Institute, coach, mentor, writer, and simply put one of the most

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Portrait of podcast guest John Langford, the COO of Anschutz Entertainment Group

JOHN LANGFORD

John Langford COO Anschutz Entertainment Group Have you ever been to a large arena and thought to yourself, “Damn – this place is huge.”?!  John Langford, the COO of Anschutz Entertainment Group for Europe, knows all about that feeling as he is responsible for the operations of some of the largest arenas in Europe, including

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portrait of donald leadbetter, podcast guest at smack hospitality

DONALD LEADBETTER

DONALD LEADBETTER Tourism Program Manager U.S. National Park Service Donald Leadbetter, the Tourism Program Manager at the U.S. National Park Service (NPS) based in Washington D.C. joined us on the show and talked us through his passion for national parks, tourism and nature. Patrizia and Donald dove into the specific tasks that Donald carries out

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portrait of dimitris manikis, podcast guest at smack hospitality

DIMITRIS MANIKIS

DIMITRIS MANIKIS President & Managing Director Wyndham Hotels (EMEA) Take a deep dive into the world of hospitality with Dimitris Manikis, the President & Managing Director for Wyndham Hotels & Resorts in Europe, the Middle East, and Africa, as he shares his insights on the future of business and corporate travel, sustainability, and building brands that leave

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portrait of wybcke meier, podcast guest at smack hospitality

WYBCKE MEIER

WYBCKE MEIER Chief Executive Officer TUI Cruises Wybcke Meier, the CEO of TUI Cruises, features this SMACK episode, so: Have you ever been on a cruise ship? No?! If you need some convincing, episode will tell you all you want to know about the cruise world. Wybcke spoke to Philip about how TUI cruises came

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portrait of deborah rothe, podcast guest at smack hospitality

DEBORAH ROTHE

DEBORAH ROTHE Exhibition Director ITB Berlin After 3 years of absence, the ITB Berlin, the world’s largest exhibition event for the hospitality industry, will be back in full throttle this year. We know you are as excited as we are, so here is a little personal service for you from us. Deborah Rothe, the Exhibition

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portrait of alex schneider, podcast guest at smack hospitality

ALEX SCHNEIDER

ALEXANDER SCHNEIDER President Nikki Beach’s Hotels & Resorts Alexander Schneider, president of Nikki Beach’s Hotels & Resorts division came to visit us in season 4 and told us the touching story of how the name “Nikki Beach” came about, the company’s transition from beaches and F&B to hotels and what a true “Nikki Beach experience”

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portrait of christoph hoffmann, podcast guest at smack hospitality

CHRISTOPH HOFFMANN

CHRISTOPH HOFFMANN Co-Founder 25hours Hotels Christoph Hoffmann, Founder of the 25hours Hotels, came to visit us on the show and talked to us about his path into hospitality and founding 25hours Hotels, their success, his way of thinking in concept & design to create a certain atmosphere with food & beverages, staying local and his

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