Sustainability

Square Portrait of Emma Banks - Podcast guest at SMACK

EMMA BANKS

EMMA BANKS VP F&B Strategy & Development Europe, Middle East & America – Hilton Emma Banks Vice President, F&B Strategy & Development Europe, Middle East, and Africa at Hilton joined us for an episode of  SMACK’ podcast at the recent Future Hospitality Summit in Abu Dhabi, hosted by The Bench, to tell us her story. …

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Portrait of Patricia Plesner from Ecohotels posing for HoH

PATRICIA PLESNER

Hi, my name is Patricia Plesner. I am the CEO of EcoHotels.com.

I’ve always been fascinated by how tech and the environment can go hand in hand. I have an aunt and uncle who work in the hotel industry. They run a small hotel chain of eco-certified boutique hotels, Guldsmeden Hotels, primarily based in Copenhagen. I’ve heard all these stories, about guest experiences and how to sell the rooms, but it wasn’t until 2020 I really got into the industry. That was when we started Ecohotels.com.

Portrait of podcast guest John Langford, the COO of Anschutz Entertainment Group

JOHN LANGFORD

John Langford COO Anschutz Entertainment Group Have you ever been to a large arena and thought to yourself, “Damn – this place is huge.”?!  John Langford, the COO of Anschutz Entertainment Group for Europe, knows all about that feeling as he is responsible for the operations of some of the largest arenas in Europe, including …

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portrait of donald leadbetter, podcast guest at smack hospitality

DONALD LEADBETTER

DONALD LEADBETTER Tourism Program Manager U.S. National Park Service Donald Leadbetter, the Tourism Program Manager at the U.S. National Park Service (NPS) based in Washington D.C. joined us on the show and talked us through his passion for national parks, tourism and nature. Patrizia and Donald dove into the specific tasks that Donald carries out …

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portrait of wybcke meier, podcast guest at smack hospitality

WYBCKE MEIER

WYBCKE MEIER Chief Executive Officer TUI Cruises Wybcke Meier, the CEO of TUI Cruises, features this SMACK episode, so: Have you ever been on a cruise ship? No?! If you need some convincing, episode will tell you all you want to know about the cruise world. Wybcke spoke to Philip about how TUI cruises came …

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portrait of pascal jenny, podcast guest at smack hospitality media

PASCAL JENNY

PASCAL JENNY President Arosa Tourism Pascal Jenny, the president of Arosa Tourism in Switzerland came to visit us on the show and talked to us about saving bears, the Arosa 2030 vision and the uniqueness of skiing. The former professional handball player told Philip about the Arosa Bärenland Foundation, whose mission is to save bears, …

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portrait of podcast guest on smack Julian Trautwein

JULIAN TRAUTWEIN

Julian Trautwein Co-Founder & MD Raus Innovation never stops! Welcome to a brand new podcast episode featuring Julian Trautwein, Co-founder and Managing Director at Raus. Before Julian started his career in hospitality he was spinning records, so it’s no surprise he met his first boss in a bar. From there he went on to work …

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portrait of, podcast guest on smack, Naomi Mackenzie

NAOMI MACKENZIE

Naomi Mackenzie Founder & General Partner KITRO Naomi MacKenzie, Co-founder of KITRO joined us on the show and told us how she and Anastasia had the idea to start KITRO, when they were still at the Ecole hôtelière de Lausanne, seeing how much food was wasted in every day’s operations. Naomi also told us how …

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portrait of, podcast guest on smack, Michalea Reitterer

MICHAELA REITTERER

michaela reitterer President Austrian Hoteliers Association This episode takes us back to the German Hotel Convention 2021 (Deutscher Hotelkongress 2021), hosted by the dfv Mediengruppe and ahgz, where we caught up with Michaela Reitterer, President of the Austrian Hoteliers Association (ÖHV) and Hotel Director of the Boutiquehotel Stadthalle in Vienna. Michaela talked to us about …

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portrait of, podcast guest on smack, Florian Phleps

FLORIAN PHLEPS

Florian Phleps CEO Tirol Tourist Board The third episode of season three took us to Tyrol, Austria where we spoke to Florian Phleps, CEO of the Tirol Tourist Board. He talked to us about how he made it into the industry, coming from a law background, the development of Tyrol, how the crisis has changed …

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